Frequently Asked Questions
Everything you need to know about shopping with HART.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 business days of receipt.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, HART ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At HART, we prioritize ethical manufacturing. We partner with certified suppliers to ensure our fabrics are high-quality, durable, and produced under fair labor conditions.